Please read our Terms and Conditions carefully prior to booking any party, event or first dance tuition. West Hen Dance Parties Ltd cannot be held responsible after the event for any issues caused by failure to read or understand them in full. The terms and conditions will be slightly different for each service. Please ensure that you have read the relevant conditions. By paying your deposit, you are agreeing to the following.

Party Bookings

For party bookings we require a £50 non refundable (administration) deposit to secure your booking. All payments and numbers must be finalised one week before the party date at the latest. The instructor cannot take any money from clients on the day of the event.

A minimum of four weeks notice prior to the party date is required to cancel a party, from which you will receive a refund of the balance minus any other costs incurred in relation to your booking. Cancelled parties within four weeks are non-refundable. Once full payment has been received no refunds can be made for anyone who cancels for any reason.

All session times include changing, our instructors introduction, a warm up, cool down and some time to take a few pictures. Any medical conditions/ pregnancy should be addressed with the instructor before any event or class due to the physical nature of this activity. Pregnant participants are advised to seek the advice of their GP before taking part in a class. Participants take part at their own risk.

First Dance

A £50 non-refundable (administration) deposit payment is required to secure the booking. A minimum of 72 hours notice prior to lesson commencement is required by the couple to cancel / re-schedule a lesson. All deposits are non-refundable, along with any costs that have been incurred by West Hen Dance Parties prior to your tuition (usually studio/ hall hire costs). West Hens cannot guarantee that new dates will be available to suit both parties. Cancelled lessons within 72 hours notice & rescheduled lessons are non-refundable.

West Hen Dance Parties do not refund payment if:

The client decides they are unhappy with their choreographed routine at the end of the lessons. Note: The routine will evolve over the course of the lessons. This will be in conjunction with the client and so it will be created around the client’s abilities, musical preferences, song choice and effort and open-ness put into learning.

The client decides not to continue the lessons half way through the booking for any other reason, including if the wedding is cancelled. We will however always endeavour to be understanding, and for example if you have excelled and feel you no longer need the amount of lessons booked, with reasonable notice we will refund money for future classes minus costs already incurred to us. This will be at our discretion.

Alcohol Policy

Please be aware that West Hen Dance Parties Ltd reserve the right to terminate a party if any/all participants appear to be under the influence of alcohol or other substances, as this poses a serious health and safety risk. In most instances, alcohol consumption is forbidden in and around the vicinity of the venue. If a venue finds you to be in possession or under the influence of alcohol or other substances, they may take the decision to terminate your class. No refunds will be available under any circumstances in relation to the above. However, some venues serve alcohol on site, and some parties occur at your own venue. In both of these cases, it is your own personal responsibility to drink sensibly, and be aware the instructor will be granted full discretion to continue the session or not.

Property & Venues

Any props used within parties which we have brought with us (for example cowboy hats, glowsticks etc) are the property of West Hens and must be returned to the instructor at the end of the session.

Parties will be held in either a dance studio, gym studio, function room or a community hall. Only the space for the lesson can be used, and participants are asked to respect the venue in its entirety. Participants must not tamper with any equipment in the studio/room, the studio/room building or en-route to the studio/room.

Age Stipulation

Participants must all be over 18 if their party is held in a bar or venue which serves alcohol, and you should consult with us regarding younger participants taking part in any other venue or setting. If, within any group bookings there are found to be prospective participants who are under age, we reserve the right to request their removal from the party without refund.

Transfer Policy

Due to availability of instructors and venues we cannot guarantee that we can make changes to dates or times once your booking has been confirmed. We will however do our best under special circumstances.

Alterations

Occasionally due to circumstances beyond our control, we must reserve the right to change the start times, dates, or venue locations previously established for your party, event or first dance tuition. We will endeavour to find a replacement instructor or venue, however for parties where we cannot meet your needs, we will offer a full refund.

Cancellations

In the unlikely event that West Hen Dance Parties needs to cancel your booking for any reason, you will be notified as soon as possible.

In the event that we are unable to re-schedule your party we will be happy to offer you a refund and provide you with alternative recommendations.

If you cancel your party and are unable to attend your event due to unforeseen circumstances (ie. Illness, travel issues, weather conditions or any other events out of your control) we regret that no refunds can be given.